Thank you for shopping with Iron Supplements.
We want you to be fully satisfied with your purchase. Please read our policy carefully before making a return or requesting a refund.

1. Returns Eligibility

Our refund and returns policy lasts 30 days from the date of purchase.
If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.

To be eligible for a return:

• The item must be unused and in the same condition as when you received it.
• It must be returned in the original packaging.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, newspapers, magazines)
• Intimate or sanitary goods
• Hazardous materials
• Flammable liquids or gases
• Gift cards
• Downloadable software products
• Some health and personal care items

3. Partial Refunds

Partial refunds may be granted for:

• Books with obvious signs of use
• Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
• Any item not in its original condition, damaged, or missing parts (not due to our error)
• Any item returned more than 30 days after delivery

4. Refund Process

Once your return is received and inspected, we will email you to confirm receipt and inform you if your refund is approved or rejected.
If approved, your refund will be processed and automatically applied to your original payment method within a few business days.

5. Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again.
2. Contact your credit card company (it may take time for the refund to be posted).
3. Contact your bank (processing time can vary).

If you’ve done all this and still haven’t received your refund, please contact us at [Your Email Here].

6. Sale Items

Only regular-priced items are eligible for a refund. Sale items cannot be refunded.

7. Exchanges

We replace items only if they are defective or damaged. If you need to exchange an item for the same product, email us at [Your Email Here] and send your item to:
[Your Physical Address Here]

8. Gifts

• If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return.
• If the gift giver had the order shipped to themselves, we will send the refund to the gift giver.

9. Shipping Returns

To return your product, mail it to:
[Your Physical Address Here]

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

10. Need Help?

If you have any questions about refunds or returns, please contact us at:
📧 [Your Email Here]